The British Council UAE is going to celebrate the Customer Service Week (CSW) from the 4 – 8 October, 2015. This event is devoted to recognise the importance of customer service and to honour the people who serve and support customers every day. Celebrated annually during October, Customer Service Week has grown into an international event across a wide variety of industries in all over 40 countries. What unites all these organisations is their deep commitment to quality customer care.
British Council celebrates this week because it provides a unique opportunity for service and support professionals around the globe to join in a celebration of the important role that customer service plays in our organisation. This year’s theme is “Attracting, Winning and Retaining” customers.
We believe that engaged employees work with passion and feel a profound connection to their company and customers. They drive innovation and move the organisation forward. During this week we'll also take time to reflect on our processes, review & respond to what our customers are saying to us in different ways including online surveys, feedback channels.
We are organizing the following activities throughout the week.
Customer Service Week Activities
Facebook quiz
A question will be posted on Sunday 4 October, and the lucky winner will win an Ipad Mini!
Spin the wheel
Visit our centre, spin the wheel and claim your prize
Free IELTS preparation material
For one lucky customer every day. It could be you!
A refund of your placement test fees
Take your placement test during the week and register for the course immediately to get AED 200 discount.